Frequently Asked Questions

Recurring janitorial service is J$5,500 per cleaner per day. For one-time projects like post-construction cleanup, pressure washing, or floor stripping, pricing is based on the scope of the job. You receive a detailed quote after a free walkthrough. See full pricing details.

Every visit includes sweeping, mopping, vacuuming, dusting, restroom sanitization and restocking, trash removal, kitchen/break room cleaning, glass wiping, and high-touch surface sanitization. Your cleaning plan is tailored to your facility during the initial walkthrough, so the checklist matches exactly what your space needs.

Yes. Cleaning can be done early morning, during the day, after hours, on weekends, or on public holidays. Most office clients prefer after-hours cleaning so your staff arrives to a spotless workspace every morning. The schedule is built around your operations.

Yes. New Kingston Janitorial carries full public liability insurance. Every team member is background-checked before being assigned to any client location. If anything goes wrong, you are covered.

You can cancel or pause your service with 14 days written notice. There are no long-term contracts required for recurring service. If you are unhappy with the quality of a cleaning visit, report it within 24 hours and the team will return at no additional charge. Review the complete terms of service.

Most new clients are up and running within 48 to 72 hours after the initial walkthrough. For urgent needs like post-construction cleanup or event preparation, same-day or next-day service is often available. Call or WhatsApp the team to discuss timing.

New Kingston Janitorial serves Kingston, St. Andrew, and St. Catherine. Core service areas include New Kingston, Half Way Tree, Liguanea, Cross Roads, Downtown Kingston, Constant Spring, Manor Park, Barbican, Portmore, and Spanish Town. For locations outside these areas, get in touch to discuss availability. View all service areas.

Cleaning supplies and consumables can be discussed during the walkthrough. Requirements vary by facility type, so this is handled on a per-client basis.